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IMPROVE CAHPS

Making healthcare human.

We believe in solving healthcare challenges by delivering a consumer-centric, highly satisfying healthcare experience to ensure health equity and improve quality of life in America. Our platform allows healthcare payers to deliver lifetime member value, driving growth and increasing overall plan profitability.

inGAGE™ is a cloud-based connector that breaks down the silos to create a connected data ecosystem. Using artificial intelligence and machine learning techniques we leverage the totality of that data, in real-time, to produce insights that allow for data-driven decisions to reduce costs, improve quality outcomes and increase member satisfaction.

Industry Leading Team

Enam Noor

Founder & CEO

Enam Noor,

Founder & CEO

Enam Noor is the founder and CEO of Insightin Health. Enam has spent the last 20 years in marketing analytics and consumer engagement and the last decade in healthcare member engagement optimization. He was the founder of Desme, a cloud-based strategic marketing consultancy that utilizes big data and machine learning to provide Business Intelligence automation. The company was named Top 10 Search Engine Marketing Firms by INC. Magazine. Enam was the key strategist for a Gartner CRM Excellence Award for healthcare member engagement and was honored by DCA Live as an Entrepreneur to Watch in 2018 for DC’s tech community.

Dr. Shufang Ci

Chief Data Scientist

Dr. Shufang Ci,

Chief Data Scientist

Shufang brings years of experience in data science and research from her time at Arizona State University where she earned her Ph.D. in Bio-design. Her advanced skills in machine learning and natural language processing allow Shufang to lead our best-in-class data science team in developing a revolutionary data-driven platform by leveraging machine learning and big data analytics to provide members a high-quality life.

Jorge Miranda

Chief Commercial Officer

Jorge Miranda,

Chief Commercial Officer

Jorge Miranda is Chief Commercial Officer for Insightin Health. He has over 20 years of healthcare experience in provider and payer markets with a demonstrated history of applying information technology and services within innovative markets. Miranda has working knowledge of health plans, health systems, group practices, ACOs/CINs, SDOH, enterprise software, value-based care, population health management, analytics, consumer engagement, care management, artificial intelligence (ML/NLP), HIEs, and revenue cycle management. Business areas includes sales, marketing, business development, and strategic planning. He is a strong results-minded professional with a BBA in Management and MIS from the University of Houston, C.T. Bauer College of Business

Marcia Kepler

Chief Experience Officer

Marcia Kepler,

Chief Experience Officer

Marcia brings 15+ years of experience working directly with clients on solving problems around technology training and instructional designs. Marcia has worked on multiple patient engagement platforms to deliver learning courses for physicians and nurses. As Chief Experience Officer, Marcia oversees Insightin’s overall Customer Experience Delivery. In doing such, she works closely with Insightin clients and internal product teams to ensure Insightin standards for experience excellency are exceeded.

Erin Rathbone

Vice President of Operations

Erin Rathbone,

Vice President of Operations

Vice President of Operations 10+ years of customer success experience, combined with operations and product development management, with a focus in healthcare technology services. Erin has successfully implemented and supported platforms for quality and risk adjustment customers while simultaneously providing strategic direction and guidance. Her cross-functional experience and knowledge, and continual focus on customer satisfaction and delivery, provides a best in class perspective and approach to operations management at Insightin Health.

Zachary Giegel

Chief Financial Officer

Zachary Giegel,

Chief Financial Officer

20+ years of experience in accounting and finance. Co-founder of GSP Financial a boutique CPA and financial advising firm. CFO of NKD Pizza, a multi location international franchise group

Shahriar Iqbal

Chief Technology Officer

Shahriar Iqbal,

Chief Technology Officer

10+ years of hands on software development. Architected system design for multiple industry leading brands- Target, Highmark, Johns Hopkins, Kaiser Permanente, University of Pennsylvania. 5+ years experience of managing 20+ member software development team. Lead architect and responsible for all development efforts for Insightin | Health Cloud platform.

Carissa Stajnrajh

Vice President of Customer Experience

Carissa Stajnrajh,

Vice President of Customer Experience

Carissa brings over 15 years of healthcare experience on both the delivery and payer sides. She has proven outcomes streamlining and simplifying processes to improve the customer experience and reduce costs. A social worker by background, Carissa is a passionate clinician who understands the need for technology and innovation to scale the important work of improving the health and wellness of the community at large, one individual at a time.

Board of Directors

Enam Noor

Scott Sanner

Kelsey Maguire

Steve Lefar

Zachary Giegel

Our Philosophy

Inclusion, integrity, inspiration, and innovation are the four key values that drive everything we do.

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